Component
SEAT BELTS:PRETENSIONER
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The seat belt pretensioner in your vehicle is a safety device that tightens the seat belt during a sudden stop or crash. In some 2016-2018 Audi and Volkswagen models, this pretensioner might not activate properly.
Risk if Unfixed
If the pretensioner fails, your seat belt might not tighten in time during a crash. This could increase the risk of injury or even fatality, as you could be thrown around the vehicle or ejected.
Free Fix
Your Audi or Volkswagen dealer will replace the faulty pretensioner with a new one, at no cost to you. This repair is free, and you should schedule it as soon as possible after getting the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Original — Risk if Unfixed
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Original — Remedy
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →