The fuel pump in your Audi Q7 or Q5 is the part that sends gasoline from the tank to your engine. In some 2007-2012 models, the repair job done previously to fix this part might not be enough to prevent a fuel leak.
Risk if Unfixed
If there's a fuel leak and an ignition source is present, your vehicle could catch fire.
Free Fix
Your Audi dealer will replace the fuel pump flange and apply new butyl tape to prevent leaks, at no cost to you. You should schedule this repair as soon as possible.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Original — Risk if Unfixed
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Original — Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
The fuel pump flange in your Audi is a critical connection that keeps fuel from leaking out. In some 2007-2012 models, this flange can crack, allowing fuel to escape.
Risk if Unfixed
If the flange cracks, it could cause a fuel leak that ignites near an ignition source, leading to a fire.
Free Fix
Your Audi dealer will inspect the pump flange and replace it if it's cracked, or clean it and add a protective seal to prevent future issues – all for free. Schedule the repair as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Original — Risk if Unfixed
A fuel leak in the presence of an ignition source increases the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Your Audi Q7 has a label that shows the maximum weight it can carry. But it's possible that this label has an incorrect weight listed, which could lead to your vehicle being overloaded.
Risk if Unfixed
If your vehicle is overloaded, it could increase the risk of a crash. This is because too much weight can affect the way your car handles and brakes.
Free Fix
Your Audi dealer will add a new label on top of the existing one with the correct weight information. This repair is free, and you should bring your vehicle in as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Original — Risk if Unfixed
An overloaded vehicle can increase the risk of a crash.
Original — Remedy
Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.