The fuel pump flange in your Audi Q7 or Q5 is a critical seal that prevents gasoline from leaking. In these 2007-2012 models, the fix that was done previously might not be enough to prevent a leak.
Risk if Unfixed
If the fuel pump flange leaks and there's an ignition source nearby, there's a chance a fire could start, putting you and others at risk.
Free Fix
Your authorized Audi dealer will replace the fuel pump flange with a new one and add butyl tape to ensure a safe seal, all at no cost to you.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Original — Risk if Unfixed
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Original — Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
The fuel pump flange in your Audi is a critical seal that prevents gasoline from leaking out. In some 2009-2012 Q5 and Q7 models, this flange can crack, allowing fuel to escape.
Risk if Unfixed
If the flange cracks, gasoline could leak, and if it finds an ignition source, a fire could break out. This is a serious risk that could cause significant damage.
Free Fix
Audi will inspect and fix the fuel pump flange for free. If it's cracked, they'll replace it. If not, they'll clean it and add a protective seal to prevent future leaks.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Original — Risk if Unfixed
A fuel leak in the presence of an ignition source increases the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
The trunk lid on your vehicle has an electric motor and gas struts that help you open and close it. The motor can close the lid quickly if it thinks you're manually shutting it, but this can happen unexpectedly.
Risk if Unfixed
If this happens, the trunk lid could slam shut rapidly and cause injury. This is a serious issue that could lead to cuts or bruises from the lid closing too quickly.
Free Fix
Your Audi dealer will update the software that controls the trunk lid at no cost to you. This will prevent the sudden closure and keep you safe.
Show original NHTSA language
Original — What Happened
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE AUTOMATIC REAR LID INCLUDES AN ELECTRIC MOTOR AND CLUTCH THAT WORK IN CONJUNCTION WITH TWO GAS STRUTS TO OPEN AND CLOSE THE REAR LID, INCLUDING A MANUAL CLOSE FUNCTION. IF ONE OF THE STRUTS HAS A TOTAL LOSS OF PRESSURE, THE RESULTANT SLOW MOVEMENT OF THE REAR LID IS INTERPRETED BY THE SOFTWARE AS AN INTENDED MANUAL CLOSE AND THE MOTOR CLUTCH RELEASES TO CLOSE THE REAR LID IMMEDIATELY.
Original — Risk if Unfixed
THIS CAN RESULT IN AN UNINTENDED RAPID CLOSING OF THE REAR LID WITH A RISK OF PERSONAL INJURY.
Original — Remedy
DEALERS WILL INSTALL NEW SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
