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2012 AUDI Q7

4 recalls Most severe issue: Critical

All recalls are free to repair at your local dealership. Contact your dealer to schedule service.

Known Safety Recalls

Critical #18V818000 Plain English
Component

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The fuel pump flange in your Audi Q7 or Q5 is the part that helps keep gasoline from leaking out. In some 2007-2012 models, the temporary fix from a previous recall might not be enough to prevent a leak.
Risk if Unfixed
If the flange leaks, gasoline could spill out and catch fire if there's a spark nearby. This could cause a fire in your vehicle.
Free Fix
Your Audi dealer will replace the fuel pump flange and add a new seal to prevent leaks – all at no cost to you. You should schedule the repair as soon as possible after receiving the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Original — Risk if Unfixed
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Original — Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #16V660000 Plain English
Component

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The fuel pump flange in your Audi is a small, critical part that connects your fuel pump to the engine. It's like a tiny seal that prevents fuel from leaking out.
Risk if Unfixed
If the flange cracks, fuel can leak out and ignite, causing a fire. This is a serious risk while you're driving, and could lead to a fire in or around your vehicle.
Free Fix
Your Audi dealer will inspect the flange, replace it if necessary, and seal the area to prevent leaks. If the flange is okay, they'll just clean it and add a protective seal. These repairs are completely free, and you'll be notified by Audi when it's time to bring your vehicle in.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Original — Risk if Unfixed
A fuel leak in the presence of an ignition source increases the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #15V019000 Plain English
Component

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The fuel rail in your vehicle is a critical part that supplies gasoline to your engine. In certain Audi and Volkswagen models, this rail can develop a leak that lets fuel escape.
Risk if Unfixed
If fuel leaks out and meets an ignition source, it could cause a fire. This is a serious safety risk that could lead to a vehicle fire while you're driving or parked.
Free Fix
Your dealership will replace the faulty fuel rail and seals with new ones, at no cost to you. This repair will be done free of charge, and you should schedule it as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Original — Risk if Unfixed
A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
Original — Remedy
Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Low Priority #23V086000 Plain English
Component

EQUIPMENT:OTHER:LABELS

Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your Audi Q7's certification label shows the maximum weight your vehicle can handle. But in some 2009-2015 models, the label has the wrong information, which can trick you into overloading the vehicle.
Risk if Unfixed
If you overload your vehicle, you risk losing control, which could lead to a crash.
Free Fix
Your Audi dealer will add a new label with the correct weight information on top of the existing one, and it's completely free. You should schedule the repair when you get the recall notice and contact Audi's customer service if you have any questions.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Original — Risk if Unfixed
An overloaded vehicle can increase the risk of a crash.
Original — Remedy
Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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