The fuel pump flange in your Audi Q7 or Q5 is the part that connects the fuel pump to the engine. In some 2007-2012 models, the initial repair job might not have sealed it properly.
Risk if Unfixed
If the fuel pump flange leaks, fuel could spill out and catch fire if there's an ignition source nearby, which could cause a fire.
Free Fix
Your Audi dealer will replace the fuel pump flange and apply new butyl tape to seal it properly – all for free. You should schedule the repair as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Original — Risk if Unfixed
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Original — Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
The fuel pump flange in your Audi is a part that connects the fuel pump to the fuel tank. In older models, this flange can crack and start leaking fuel.
Risk if Unfixed
If the flange cracks and leaks fuel, it could catch fire if there's an ignition source nearby, like a spark or a hot engine component.
Free Fix
Your Audi dealer will inspect the flange, fix or replace it as needed, and install a protective rubber band to prevent future leaks — all for free. They'll contact you with a recall notice and schedule the repair.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Original — Risk if Unfixed
A fuel leak in the presence of an ignition source increases the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
The trunk lid on your vehicle has an electric motor and clutch that help you open and close it. One of the gas struts that helps hold the lid open can fail, causing the software to think the lid is closing manually.
Risk if Unfixed
If this happens, the trunk lid could slam shut quickly and unexpectedly, putting you at risk of injury.
Free Fix
Your Audi dealer will update the software controlling the trunk lid to prevent this problem - and the repair is free. You should schedule the fix as soon as possible.
Show original NHTSA language
Original — What Happened
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE AUTOMATIC REAR LID INCLUDES AN ELECTRIC MOTOR AND CLUTCH THAT WORK IN CONJUNCTION WITH TWO GAS STRUTS TO OPEN AND CLOSE THE REAR LID, INCLUDING A MANUAL CLOSE FUNCTION. IF ONE OF THE STRUTS HAS A TOTAL LOSS OF PRESSURE, THE RESULTANT SLOW MOVEMENT OF THE REAR LID IS INTERPRETED BY THE SOFTWARE AS AN INTENDED MANUAL CLOSE AND THE MOTOR CLUTCH RELEASES TO CLOSE THE REAR LID IMMEDIATELY.
Original — Risk if Unfixed
THIS CAN RESULT IN AN UNINTENDED RAPID CLOSING OF THE REAR LID WITH A RISK OF PERSONAL INJURY.
Original — Remedy
DEALERS WILL INSTALL NEW SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
