Your Audi's fuel pump flange is the connection point between the fuel pump and the fuel tank. In some 2007-2012 Audi Q7 and 2009-2012 Audi Q5 models, the fix from a previous recall may not have done the job, and the fuel pump flange could still leak.
Risk if Unfixed
If the fuel pump flange leaks, gasoline can escape and ignite, causing a fire. This could happen while you're driving, which is extremely dangerous.
Free Fix
Your Audi dealer will replace the faulty fuel pump flange and add new butyl tape, all at no cost to you. They'll contact you directly to schedule the repair, which began on December 28, 2018.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Original — Risk if Unfixed
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Original — Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
The fuel pump flange in your Q5 or Q7 is a critical seal that keeps fuel from leaking out. It's located between the fuel pump and the fuel tank, and in some 2007-2012 models, it can crack and let fuel escape.
Risk if Unfixed
If the flange cracks and leaks fuel, it could ignite if a spark is nearby – like from a spark plug or an engine component. This increases the risk of a fire, which could cause serious damage or injury.
Free Fix
Your Audi dealer will inspect the fuel pump flange and replace it with a new one if it's cracked, or clean and protect it with a butyl rubber band if it's not. This repair is completely free, and you should schedule it as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Original — Risk if Unfixed
A fuel leak in the presence of an ignition source increases the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
The fuel rail in your vehicle is a critical part that delivers fuel to your engine. In some 2011-2012 Audi models and 2012 Volkswagen and Audi models, this part may develop a fuel leak.
Risk if Unfixed
If there's a fuel leak near an ignition source, your vehicle could catch fire. This is a serious risk to your safety and the safety of others around you.
Free Fix
Your dealer will replace the faulty fuel rail and seals with new ones, at no cost to you. You'll be notified when it's time for the repair, and you should schedule it as soon as you receive the notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Original — Risk if Unfixed
A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
Original — Remedy
Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
The Gross Axle Weight Rating (GAWR) label on your Audi Q7 is supposed to show the maximum weight your vehicle can handle, but it's currently incorrect. This can lead to overloading, which is a safety issue.
Risk if Unfixed
If your Q7 is overloaded, it could be more likely to be involved in a crash, which could cause damage to your vehicle and put you and others at risk of injury.
Free Fix
Your Audi dealer will apply a new label with the correct GAWR to your vehicle, at no cost to you. You should schedule the label update as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Original — Risk if Unfixed
An overloaded vehicle can increase the risk of a crash.
Original — Remedy
Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
