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2017 AUDI Q7

7 recalls Most severe issue: Critical

All recalls are free to repair at your local dealership. Contact your dealer to schedule service.

Known Safety Recalls

Critical #20V149000 Plain English
Component

STEERING

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The bolt that connects the part that turns your wheels to the steering gear in your Audi Q8 or Q7 is the part that could be the problem. This bolt might come loose over time.
Risk if Unfixed
If it does come loose, you could lose control of your steering wheel while driving, which could lead to a crash.
Free Fix
Your Audi dealer will check the steering shaft bolt and replace it for free if it's loose. You should schedule the inspection and repair as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Original — Risk if Unfixed
A sudden loss of loss of steering control may increase the risk of a crash.
Original — Remedy
Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #19V035000 Plain English
Component

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The fuel rail in your vehicle is a part that carries fuel from the engine to your fuel injectors. In some 2015-2018 Audi A8, 2016-2018 Q7, and 2016-2018 A6 and A7 models, the left and right fuel rails can crack and leak fuel.
Risk if Unfixed
If fuel leaks out and there's an ignition source nearby, like a spark or flame, it could catch fire. This is a serious situation that could cause a fire.
Free Fix
Your Audi dealer will replace the faulty left and right fuel rails with new ones, at no cost to you. You should schedule the repair as soon as possible when you receive the recall notice from Audi.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Original — Risk if Unfixed
A fuel leak in the presence of an ignition source can increase risk of a fire.
Original — Remedy
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #16V648000 Plain English
Component

STEERING:ELECTRIC POWER ASSIST SYSTEM

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The electric power steering assist system in your Audi Q7 is a computer that helps your steering. In some 2017 models made between November 11, 2015, and November 23, 2015, this computer could fail, causing your power steering to shut off.
Risk if Unfixed
If this happens, you'll need to use extra force to steer your vehicle, especially at low speeds. This could make it harder to control your vehicle and increase the risk of a crash.
Free Fix
Your Audi dealer will replace the steering rack with a new one to prevent the problem, and it will be done at no cost to you.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
Original — Risk if Unfixed
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Original — Remedy
Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #16V955000 Plain English
Component

SEAT BELTS:PRETENSIONER

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The seat belt pretensioner in your vehicle is a safety device that tightens the seat belt during a sudden stop or crash. In some 2016-2018 Audi and Volkswagen models, this pretensioner might not activate properly.
Risk if Unfixed
If the pretensioner fails, your seat belt might not tighten in time during a crash. This could increase the risk of injury or even fatality, as you could be thrown around the vehicle or ejected.
Free Fix
Your Audi or Volkswagen dealer will replace the faulty pretensioner with a new one, at no cost to you. This repair is free, and you should schedule it as soon as possible after getting the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Original — Risk if Unfixed
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Original — Remedy
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #16V519000 Plain English
Component

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The air bag control module in your Audi Q7 is a complex computer that controls the deployment of your vehicle's air bags. In some 2017 models, the software in this module can malfunction, causing the air bags to deploy with more force than needed.
Risk if Unfixed
If this happens, the air bags could hit you harder than they should, which could lead to more serious injuries.
Free Fix
Your Audi dealer will update the air bag control module's software for free, so the air bags will deploy safely and correctly. You should schedule this update as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Original — Risk if Unfixed
Air bags that deploy with excessive force may increase the risk of injury.
Original — Remedy
Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #16V642000 Plain English
Component

ELECTRICAL SYSTEM:SOFTWARE

Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle has a software issue that could affect the side marker lights. These lights help make your car visible to other drivers at night.
Risk if Unfixed
If your side markers aren't working, your vehicle might be harder to see at night, which could increase the risk of a crash.
Free Fix
Your Audi dealer will update the software in your vehicle's computer for free, ensuring the side marker lights work correctly. You should schedule the repair as soon as possible.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Original — Risk if Unfixed
If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Original — Remedy
Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Low Priority #16V641000 Plain English
Component

SEATS:MID/REAR ASSEMBLY

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The third row seat in your Audi Q7 is designed to move forward when you adjust it, but in certain 2017 models, it could move forward unexpectedly if there's a strong impact, like in a crash.
Risk if Unfixed
If the third row seat moves forward during a crash, it could put you or a passenger at risk of getting hurt, since the seat won't be in its proper position to absorb the impact.
Free Fix
Your Audi dealer will install a reinforcing bracket to the seat to keep it in place, and this repair is free for you. You should schedule the repair when you receive the recall notice in November 2016.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Original — Risk if Unfixed
If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.
Original — Remedy
Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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