Component
STRUCTURE:BODY:ROOF AND PILLARS
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The C-pillar is the column on the back of your Audi Q7, near the rear doors. The padding in this area helps protect you in a crash, but in some 2018-2020 models, it might not do its job.
Risk if Unfixed
If you're not wearing a seatbelt and crash into something, your head could hit the C-pillar, which could cause a serious injury.
Free Fix
Audi will replace the padding on your C-pillars with a new, safer design – for free. You'll get a notification and should schedule the fix with your Audi dealer as soon as possible.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Original — Risk if Unfixed
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Original — Remedy
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →