ID: #20V658000
MFR: Volkswagen Group of America, Inc.
Component
STRUCTURE:BODY:ROOF AND PILLARS
What Happened
The C-pillar is the column behind the rear seats in your Audi Q7. The padding on this part helps absorb the impact of a crash, but in some 2018-2020 models, it might not do its job well enough.
Risk if Unfixed
If you're not buckled up and crash into something, your head could hit the C-pillar and get hurt. This could lead to serious injury.
Free Fix
Your Audi dealer will replace the C-pillar padding with a new, safer version – it's completely free. You'll get a notification from Audi, and they'll take care of the repair.