Component
EQUIPMENT:OTHER:LABELS
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The Gross Axle Weight Rating label on your Q7 shows the maximum weight your vehicle can handle, but the label on your 2009-2015 model might be incorrect.
Risk if Unfixed
If you overload your vehicle because of the wrong label, you could be at a higher risk of a crash, which could cause injuries or damage.
Free Fix
Audi will place a new label on top of the old one with the correct weight rating information, and this repair is free. You should contact Audi's customer service or schedule a visit with your local Audi dealer to get it fixed as soon as possible.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Original — Risk if Unfixed
An overloaded vehicle can increase the risk of a crash.
Original — Remedy
Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →