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2014 RAM 5500

10 recalls Risk Grade: A Most severe issue: Critical

All recalls are free to repair at your local dealership. Contact your dealer to schedule service.

Known Safety Recalls

Critical #17V821000 Plain English
Component

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Manufacturer
Chrysler (FCA US LLC)
What Happened
The column shift in your vehicle is the lever that lets you switch gears. In some affected 2011-2017 Ram models, pushing the brake pedal for a long time while in PARK can cause a small pin to get stuck, making it easy to shift out of PARK without the brake pedal or key.
Risk if Unfixed
If the pin gets stuck, you might accidentally shift out of PARK without pressing the brake pedal or turning the key. This could cause your vehicle to roll away, potentially leading to an injury or a crash.
Free Fix
Your dealer will update your vehicle's software, check the BTSI pin, and replace it if needed – all free of charge. You'll receive a notification with the details of the repair, and you should schedule it as soon as possible.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Original — Risk if Unfixed
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Original — Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #17V562000 Plain English
Component

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Manufacturer
Chrysler (FCA US LLC)
What Happened
The water pump in your RAM's diesel engine is a crucial part that helps keep your engine cool. In some 2013-2017 models, the pump might not have a small hole that allows air to escape, causing it to leak coolant.
Risk if Unfixed
If the water pump leaks coolant, it could increase the risk of a fire in your engine compartment. This is a serious issue that could cause significant damage or even injury.
Free Fix
Your dealership will replace the faulty water pump with a new one that has the necessary vent hole, and this repair is completely free. You should schedule the repair as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Original — Risk if Unfixed
The leaking water pump can increase the risk of an engine compartment fire.
Original — Remedy
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #14V635000 Plain English
Component

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Manufacturer
Chrysler Group LLC
What Happened
The diesel fuel heater in your Ram 2500, 3500, 4500, or 5500 is a component that helps warm up the engine when it's cold. It's connected by special electrical wires that could overheat.
Risk if Unfixed
If these wires get too hot, they could start leaking fuel, which could cause a fire. This is a serious risk, especially when you're driving.
Free Fix
Your Ram dealer will replace the faulty electrical connector with a new, fire-resistant one, and check the fuel heater for any signs of leaks. They'll do it free of charge, and you should schedule the repair as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Original — Risk if Unfixed
If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Original — Remedy
Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #21V398000 Plain English
Component

WHEELS:LUGS/NUTS/BOLTS/STUDS

Manufacturer
Chrysler (FCA US, LLC)
What Happened
The lug nuts on your RAM truck are the bolts that hold your wheels in place. The service manual might have the wrong instructions on how tight to tighten them, which could lead to a broken wheel stud and a loose wheel.
Risk if Unfixed
If a wheel comes loose while you're driving, it could separate from the vehicle, causing a crash. This could result in serious damage to your truck and put you and others at risk.
Free Fix
Your dealer will update the manual to show the correct tightening procedures, and they'll inspect your wheel studs for damage. If any are broken, they'll replace them for free. This service is complimentary and you should schedule it as soon as possible.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Original — Risk if Unfixed
Wheel separation can cause a vehicle crash.
Original — Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #15V459000 Plain English
Component

AIR BAGS:FRONTAL

Manufacturer
Chrysler (FCA US LLC)
What Happened
The air bag system in your truck has a small piece of wiring that could rub against a metal spring and create a short circuit. This could cause your front air bag to deploy unexpectedly.
Risk if Unfixed
If the air bag deploys unexpectedly, it could increase the risk of injury to you or your passengers, and potentially lead to a vehicle crash.
Free Fix
Your dealer will check the wiring and secure it to prevent the short circuit. They'll also add protective covers to the metal spring to prevent this issue in the future – all of this will be done at no cost to you.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Original — Risk if Unfixed
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Original — Remedy
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #15V290000 Plain English
Component

TIRES

Manufacturer
Chrysler (FCA US LLC)
What Happened
Your Ram 4500 or 5500 has special tires that are only meant to handle speeds up to 87 mph. However, your vehicle's speed limiter is set to 106 mph, which could put you at risk.
Risk if Unfixed
If you drive faster than 87 mph, your tires could fail suddenly, losing traction and making it harder to control your vehicle, which increases the chance of a crash.
Free Fix
Your dealership will update the electronic speed limiter to match your tires' maximum speed rating, ensuring a safer ride. This repair is free, and you should schedule it as soon as possible.
Show original NHTSA language
Original — What Happened
Chryser (FCA US LLC) is recalling certain model year 2014-2015 Ram 4500 and 5500 cab chassis trucks manufactured August 20, 2013, to January 27, 2015 and equipped with 6.4L Hemi engines. The affected vehicles have a maximum governed speed of 106 mph but are fitted with tires that are only rated for a maximum speed of 87 mph.
Original — Risk if Unfixed
If the vehicle exceeds the tires' maximum speed rating, the tires may suddenly fail, increasing the risk of a crash.
Original — Remedy
Chrysler has notified owners, and dealers will correct the electronic control unit software to limit the vehicle's speed to 87 mph, free of charge. The recall began on June 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R17.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #18V332000 Plain English
Component

ELECTRICAL SYSTEM:WIRING

Manufacturer
Chrysler (FCA US LLC)
What Happened
The wiring system in your vehicle is like the nervous system, carrying signals to and from your car's computer. In some 2014-2019 models, there's a defect that could cause the cruise control system to malfunction.
Risk if Unfixed
If the wiring fails while you're using cruise control, you might not be able to turn it off, even when you press the brake pedal or try to shut it off manually. This could cause your vehicle to keep going at the same speed or even accelerate, increasing the risk of a crash.
Free Fix
Your dealer will update the software in your vehicle's computer to fix the issue – for free. You should schedule the repair as soon as you get the recall notice, and in the meantime, stop using cruise control until the fix is done.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Original — Risk if Unfixed
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Original — Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #15V461000 Plain English
Component

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Manufacturer
Chrysler (FCA US LLC)
What Happened
The radio in your vehicle is a critical part that connects to your car's computer. In some 2013-2015 models, the software controlling this system has vulnerabilities that could let hackers access your car's systems remotely.
Risk if Unfixed
If hackers exploit these weaknesses, they could take control of critical systems like your brakes, steering, or engine, which could cause a crash.
Free Fix
Your Chrysler dealer will provide a free software update on a USB drive to fix these security flaws. You can also download the update from a designated website or have it installed at your dealer. The repair is completely free, and you should schedule it as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Original — Risk if Unfixed
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Original — Remedy
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Low Priority #14V100000 Plain English
Component

EQUIPMENT:OTHER:LABELS

Manufacturer
Chrysler Group LLC
What Happened
The certification label on your 2014 Ram 5500 is like a detailed map of your truck's capabilities. However, the weight limit on this label is incorrect, which could lead to problems if you overload your vehicle.
Risk if Unfixed
If you overload your truck because of the incorrect weight limit, you could increase the risk of a crash and damage to your vehicle.
Free Fix
Your dealer will replace the incorrect certification label with a new one that shows the correct weight limit, free of charge. You'll get a notice and should schedule the repair as soon as possible.
Show original NHTSA language
Original — What Happened
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 5500 trucks manufactured August 14, 2013, through January 7, 2014. The certification label has the incorrect Gross Vehicle Weight Rating (GVWR). Thus, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 567 "Certification Regulations."
Original — Risk if Unfixed
If the Certification Label has the incorrect Gross Vehicle Weight Rating (GVWR), the operator may overload the vehicle, increasing the risk of a crash.
Original — Remedy
Chrysler will notify owners, and dealers will replace all existing certification labels with corrected certification labels, free of charge. The recall began on April 10, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P07.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Under Review #17V824000 Plain English
Component

EQUIPMENT

Manufacturer
Chrysler (FCA US LLC)
What Happened
Your vehicle may be equipped with a fire extinguisher that could fail to work properly. The extinguisher's handle or nozzle could break off, causing injury and making it useless in an emergency.
Risk if Unfixed
If the fire extinguisher doesn't work when you need it, you could get hurt in a fire. It's a serious safety risk.
Free Fix
Your dealer will give you a replacement fire extinguisher, free of charge. You should contact Kidde or Chrysler to schedule the replacement.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Original — Risk if Unfixed
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Original — Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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