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2023 RAM 5500

3 recalls Risk Grade: C Most severe issue: Critical

All recalls are free to repair at your local dealership. Contact your dealer to schedule service.

Known Safety Recalls

Critical #23V799000 Plain English
Component

STEERING:STEERING CONTROL MODULE

Manufacturer
Chrysler (FCA US, LLC)
What Happened
The steering control module is a computer that helps control your Ram's steering and lights. In some 2023-2024 models, this module can get mixed up and make your high beams turn on when you're using your turn signals, or vice versa.
Risk if Unfixed
If your turn signals and high beams don't work as they should, it could lead to confusion while driving, especially at night. This might cause accidents by reducing visibility or confusing other drivers.
Free Fix
Your Ram dealer will update the steering control module's software and replace it if needed – all at no cost to you. You should schedule the repair as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Original — Risk if Unfixed
Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Original — Remedy
Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #24V199000 Plain English
Component

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Manufacturer
Chrysler (FCA US, LLC) (Stellantis)
What Happened
The steering column control module is a critical part in your vehicle's air bag system. It's the brain that controls your driver's air bag deployment in a crash. In some 2023-2024 models, it might not have been welded properly.
Risk if Unfixed
If your air bag doesn't deploy in a crash, you're at higher risk of serious injury. This is a life-threatening situation, and you should address it as soon as possible.
Free Fix
Your authorized dealer will inspect the steering column control module and replace it if necessary, at no cost to you. You'll receive a notification letter with instructions on how to schedule the repair.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Original — Risk if Unfixed
An air bag that does not deploy in a crash can increase the risk of injury.
Original — Remedy
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #23V060000 Plain English
Component

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Manufacturer
Chrysler (FCA US, LLC)
What Happened
The heater grid relay in your Ram is like a switch that controls the heating system. In some 2021-2023 models with a Cummins 6.7L Turbo Diesel engine, this relay can develop an electrical short.
Risk if Unfixed
If this happens, an engine compartment fire could occur with the ignition on or off, which increases the risk of serious injury.
Free Fix
Your dealer will replace the faulty relay for free. In the meantime, please park your vehicle outside and away from any buildings until the repair is done.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Original — Risk if Unfixed
An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Original — Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

Browse by Component

STEERING
1 recall
AIR BAGS
1 recall
ELECTRICAL SYSTEM
1 recall

Other RAM 5500 Years

2026
4 recalls
2025
4 recalls
2024
2 recalls
2022
4 recalls
2021
5 recalls
2020
10 recalls
2019
10 recalls
2018
8 recalls
2017
7 recalls
2016
7 recalls
2015
8 recalls
2014
10 recalls
2013
9 recalls
2012
9 recalls
2011
4 recalls
2010
7 recalls
2009
2 recalls
2008
1 recall

Related Pages

2022 RAM 5500 Recalls 2024 RAM 5500 Recalls All RAM Recalls RAM 5500 Recall History