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2011 RAM 5500

4 recalls Risk Grade: A- Most severe issue: Critical

All recalls are free to repair at your local dealership. Contact your dealer to schedule service.

Known Safety Recalls

Critical #17V821000 Plain English
Component

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Manufacturer
Chrysler (FCA US LLC)
What Happened
The column shift in your truck is the part that lets you switch gears using a lever on the steering column. In certain models, this lever can get stuck in the open position if you press the brake pedal for a long time while the vehicle is running and in PARK.
Risk if Unfixed
If the lever gets stuck, you could accidentally shift your transmission into gear without pushing the brake pedal or having the key in the ignition. This could cause your vehicle to roll away, which could lead to an accident or injury.
Free Fix
Your dealer will update the software in your vehicle, check the Brake Transmission Shift Interlock, and replace it if necessary – all at no cost to you. You'll be notified when the repair is ready and should schedule an appointment as soon as possible.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Original — Risk if Unfixed
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Original — Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #14V635000 Plain English
Component

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Manufacturer
Chrysler Group LLC
What Happened
The diesel fuel heater in your truck is a component that helps keep the engine warm. It's made up of electrical connectors and a fuel heater.
Risk if Unfixed
If these connectors overheat, they could leak fuel, which could cause a fire. This is a serious risk that could happen while you're driving.
Free Fix
Your dealer will replace the faulty electrical connectors with new, improved ones, and inspect the fuel heater for any signs of leaks. They'll do this at no cost to you. You should schedule the repair as soon as possible.
Show original NHTSA language
Original — What Happened
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Original — Risk if Unfixed
If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Original — Remedy
Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #13V527000 Plain English
Component

STEERING:LINKAGES:TIE ROD ASSEMBLY

Manufacturer
Chrysler Group LLC
What Happened
The tie rod assembly in your 2008-2012 RAM 4500 or 5500 truck is a crucial part that helps steer your vehicle. It's like a strong, flexible rod that connects your steering wheel to the wheels.
Risk if Unfixed
If the tie rod breaks, you could lose control of your steering, which could lead to a serious accident.
Free Fix
Your dealer will replace the tie rod assembly with a new one, free of charge. You should schedule the repair as soon as you receive the recall notice, which will be mailed to you on August 31, 2015.
Show original NHTSA language
Original — What Happened
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.
Original — Risk if Unfixed
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Original — Remedy
On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is R16.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #16V739000 Plain English
Component

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Manufacturer
Chrysler (FCA US LLC)
What Happened
The alternator in your vehicle is like a battery booster that keeps your car's systems running. In some 2011-2013 Dodge Charger Police and certain RAM 2500, 3500, 4500, and 5500 models, the alternator can fail without warning.
Risk if Unfixed
If the alternator fails on the road, your vehicle could stall suddenly, making it hard to control. There's also a risk of an electrical fire if the alternator short circuits.
Free Fix
Your dealership will replace the faulty alternator with a new one, free of charge. You should schedule the repair as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Original — Risk if Unfixed
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Original — Remedy
Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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