SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Manufacturer
Chrysler (FCA US, LLC)
What Happened
The brake hoses in your 2019-2020 Ram 4500 or 5500 Cab Chassis are the flexible tubes that carry brake fluid from the master cylinder to your rear brakes. In some cases, these hoses might be too narrow, which can cause them to burst.
Risk if Unfixed
If a brake hose ruptures while you're driving, you'll lose braking power in the back, making it harder to stop. This could lead to a collision.
Free Fix
Your dealer will replace the rear brake hoses with new ones, and this repair is completely free. You should schedule the service as soon as you receive the recall notice.
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Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 106, "Brake Hoses."
Original — Risk if Unfixed
A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.
Original — Remedy
Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.
The High Pressure Fuel Pump in your Ram 2500 or 3500 is a crucial part that helps deliver diesel fuel to your engine. In some 2019-2020 models with Cummins 6.7L Turbo Diesel engines, this pump could fail without warning.
Risk if Unfixed
If the HPFP fails while you're driving, your engine will suddenly stall – you'll lose power and could be at risk of a collision.
Free Fix
Your authorized Ram dealer will replace the faulty pump, update your engine software, and inspect and replace other fuel system parts as needed – all at no cost to you. The repair is free, and you should schedule it as soon as you get the recall notice.
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Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Original — Risk if Unfixed
An engine stall increases the risk of a crash.
Original — Remedy
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
The engine oil lubrication system in your Ram 3500, 4500, or 5500 is critical for keeping your engine running smoothly. The software that monitors the oil level may not alert you if the oil is low.
Risk if Unfixed
If your engine oil level gets too low, it can cause serious damage. This could lead to an oil leak or even a broken engine block, which might catch fire while you're driving.
Free Fix
Your dealer will update the engine software to ensure you get a low oil warning, and this service is completely free. They'll do the update as soon as you bring your vehicle in.
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Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Original — Risk if Unfixed
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Original — Remedy
Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Manufacturer
Excellance, Inc
What Happened
The flexible line in your RAM 4500/5500's rear brakes is a flexible hose that connects the brake caliper to the brake fluid reservoir. In some cases, this hose was installed in a way that causes it to rub against a suspension component, which can wear it down.
Risk if Unfixed
If the flexible line wears out, brake fluid can leak, and you could lose the rear brakes. This could make it harder to stop your vehicle, increasing the risk of a crash.
Free Fix
Your dealer will install a protective kit to prevent damage and ensure the flexible line doesn't wear out. This repair is free, and you'll be notified by Excellance when it's time to schedule the work.
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Original — What Happened
Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Original — Risk if Unfixed
A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Original — Remedy
Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
Manufacturer
Braun Northwest
What Happened
The flexible brake line in your RAM 4500/5500 is a hose that connects the brake caliper to the master cylinder, allowing the power brake system to work properly. In some 2019-2020 models with Liquid Spring suspension, this line might be rubbing against a suspension part.
Risk if Unfixed
If the brake line gets worn out, brake fluid could leak out, causing your rear brakes to fail. This means you might not be able to stop your vehicle as quickly or safely, increasing the risk of a crash.
Free Fix
Your dealer will install a repair kit to your rear caliper and re-route the brake line to prevent wear. They'll also replace any worn brake lines for free. This repair is no cost to you.
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Original — What Happened
Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Original — Risk if Unfixed
A worn rear brake line may leak fluid, resulting in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Original — Remedy
Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The recall began June 8, 2020. Owners may contact Braun Northwest customer service at 1-360-748-0195.
The oil/lubrication system in your Ram truck has a part called the connecting rod bearings. These bearings help the engine's moving parts slide smoothly together.
Risk if Unfixed
If the engine doesn't get enough oil during warm-up, these bearings can wear out, causing a potentially catastrophic engine failure. This could lead to a cracked engine block, which would leak oil onto hot engine or exhaust parts, increasing the risk of a fire.
Free Fix
Your dealer will update the engine's computer software to prevent this issue, and the repair is completely free. You'll get a notification when the fix is ready, and you should schedule it as soon as possible.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins
6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Original — Risk if Unfixed
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Original — Remedy
Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
The fuel lines in your Ram truck are responsible for carrying diesel fuel to the engine. In some 2019 models with diesel engines, these lines can crack and leak fuel into the engine compartment.
Risk if Unfixed
If the fuel lines crack and leak, the fuel can ignite if there's a spark nearby, which could cause a fire in the engine compartment.
Free Fix
Your dealer will inspect the fuel lines for any signs of damage or wear, and replace them if necessary – all at no cost to you. You should schedule the repair as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
Original — Risk if Unfixed
A fuel leak in the presence of an ignition source increases the risk of a fire.
Original — Remedy
Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.
The lug nuts on your RAM 3500, 4500, or 5500 are tightened by hand, but incorrect information in your owner's manual could lead to over-tightening, which can damage the wheel studs.
Risk if Unfixed
If the wheel studs are damaged, a wheel could come loose while driving, causing a loss of control and potentially leading to a crash.
Free Fix
Your dealership will update your owner's manual and inspect the wheel studs. If any are damaged, they'll replace them for free. You should schedule the repair as soon as you get the recall notice.
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Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Original — Risk if Unfixed
Wheel separation can cause a vehicle crash.
Original — Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
The Compressible Liquid Adaptive Suspension System in your RAM 4500 or 5500 has a flexible line that connects the rear brake caliper to the rest of the suspension. In some cases, this line was routed incorrectly, which could cause it to wear out.
Risk if Unfixed
If the flexible line wears out, you could experience a brake fluid leak, which could lead to a partial or complete loss of your rear brakes. This could cause you to lose control of your vehicle, especially when braking or going downhill.
Free Fix
Your dealer will inspect the flexible line and install a kit to fix the mounting issue or replace the worn line, all for free. You'll get a notice on May 13, 2020, and you should schedule the repair as soon as possible.
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Original — What Happened
LiquidSpring LLC (LiquidSpring) is recalling certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM, sold for use with 2019-2020 RAM 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. As such, these parts fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."
Original — Risk if Unfixed
A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Original — Remedy
LiquidSpring has notified the purchasers, and the affected vehicle manufacturers will file recalls to have their dealers inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. The recall May 13, 2020. Owners may contact LiquidSpring customer service at 1-765-474-7816, extension 1.
The part that connects your windshield wipers to your vehicle is called the wiper linkage. In some 2019-2020 Ram 2500 and 3500 models, this linkage can come loose, affecting how well your wipers work.
Risk if Unfixed
If your wipers aren't working properly, you'll struggle to see the road clearly in heavy rain or snow. This could increase your chances of getting into a crash.
Free Fix
Your Ram dealer will simply tighten the wiper nuts to ensure they stay secure – and you won't pay a thing. Just schedule the repair when you get your recall notice.
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Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Original — Risk if Unfixed
Reduced visibility increases the risk of a crash.
Original — Remedy
Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
