Component
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Manufacturer
Chrysler (FCA US, LLC)
What Happened
The engine oil lubrication system in your Ram 3500, 4500, or 5500 is critical for keeping your engine running smoothly. The software that monitors the oil level may not alert you if the oil is low.
Risk if Unfixed
If your engine oil level gets too low, it can cause serious damage. This could lead to an oil leak or even a broken engine block, which might catch fire while you're driving.
Free Fix
Your dealer will update the engine software to ensure you get a low oil warning, and this service is completely free. They'll do the update as soon as you bring your vehicle in.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Original — Risk if Unfixed
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Original — Remedy
Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →