ID: #20V511000
MFR: Chrysler (FCA US LLC)
Component
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
What Happened
The engine's oil system in your Ram 3500, 4500, or 5500 is supposed to provide a protective film on your engine's connecting rod bearings when it's warming up. However, in some cases, this process can be incomplete, leaving the bearings vulnerable to damage.
Risk if Unfixed
If the bearings fail, the engine block could be punctured, causing oil to leak onto hot parts and potentially start a fire.
Free Fix
Your dealer will update the engine's software to improve the warm-up process, ensuring the bearings get the protection they need. This update is free of charge, and you'll receive a notification when it's time to schedule the repair.