SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Manufacturer
Chrysler (FCA US, LLC)
What Happened
The brake hose in your Ram 4500 or 5500 Cab Chassis is a critical safety line that carries brake fluid to the rear brakes. Unfortunately, some models have a hose that's too narrow, which could burst.
Risk if Unfixed
If the hose ruptures, your rear brakes will fail, and you'll lose control. This could cause a serious accident, especially on the highway or in emergency stops.
Free Fix
Your authorized Ram dealer will replace the faulty brake hose with a new one, free of charge. You should schedule the repair as soon as you get the recall notice, and it's done at no cost to you.
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Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 106, "Brake Hoses."
Original — Risk if Unfixed
A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.
Original — Remedy
Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.
The High Pressure Fuel Pump in your Ram truck is a critical part that helps deliver fuel to your engine. In some 2019-2020 models with Cummins 6.7L Turbo Diesel engines, this pump can fail without warning.
Risk if Unfixed
If the pump fails while you're driving, your engine could stall suddenly, which increases the risk of a crash and puts you and others at risk.
Free Fix
Your authorized Ram dealer will replace the faulty pump, update the engine computer software, and check the rest of your fuel system to make sure everything is working properly. This repair is completely free, and you should have it done as soon as you receive the recall notice.
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Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Original — Risk if Unfixed
An engine stall increases the risk of a crash.
Original — Remedy
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
The oil level sensor in your engine is like a detective that helps the computer know when it's time to add more oil. In some 2019-2020 Ram 3500, 4500, and 5500 trucks with a Cummins engine, this sensor might not be working correctly.
Risk if Unfixed
If you're not getting low oil warnings, you might not notice that your engine is low on oil. This could cause serious damage, like an oil leak or a cracked engine block, which could lead to a fire.
Free Fix
Your Ram dealer will update the computer system in your engine with new software that will correctly warn you about low oil levels. This service is free, and you should schedule it as soon as you receive the recall notice.
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Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Original — Risk if Unfixed
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Original — Remedy
Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Manufacturer
Excellance, Inc
What Happened
The flexible line in your vehicle's rear brake system is like a soft, flexible tube that carries brake fluid to the rear brakes. In some 2019-2020 RAM 4500/5500 models modified by Excellance, this line might be in contact with a suspension part, causing it to wear down.
Risk if Unfixed
If the line wears down, you could lose some or all of your rear brakes while driving, which means you might not be able to stop your vehicle as quickly or safely. This could lead to a crash.
Free Fix
Your Excellance dealership will install a protective kit to prevent further damage and ensure your rear brakes work properly. This repair is free, and you'll be notified when it's time to schedule it.
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Original — What Happened
Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Original — Risk if Unfixed
A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Original — Remedy
Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
Manufacturer
Braun Northwest
What Happened
The brake line in your RAM 4500/5500 is a flexible hose that carries brake fluid from the master cylinder to your rear brake calipers. In some cases, it may be damaged by the suspension system in your vehicle.
Risk if Unfixed
If the brake line is damaged, it could wear out and start leaking, causing your rear brakes to fail. This could make it harder to stop your vehicle, especially when driving downhill or in an emergency situation.
Free Fix
Your dealer will install a repair kit to secure the brake line and replace any damaged lines, free of charge. You should schedule the repair as soon as you get the recall notice.
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Original — What Happened
Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Original — Risk if Unfixed
A worn rear brake line may leak fluid, resulting in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Original — Remedy
Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The recall began June 8, 2020. Owners may contact Braun Northwest customer service at 1-360-748-0195.
The engine's oil system in your Ram 3500, 4500, or 5500 is supposed to provide a protective film on your engine's connecting rod bearings when it's warming up. However, in some cases, this process can be incomplete, leaving the bearings vulnerable to damage.
Risk if Unfixed
If the bearings fail, the engine block could be punctured, causing oil to leak onto hot parts and potentially start a fire.
Free Fix
Your dealer will update the engine's software to improve the warm-up process, ensuring the bearings get the protection they need. This update is free of charge, and you'll receive a notification when it's time to schedule the repair.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins
6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Original — Risk if Unfixed
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Original — Remedy
Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
The lug nuts on your RAM 3500, 4500, or 5500 hold the wheel in place. If the manual says to tighten them too much, the wheel stud could break, causing a wheel to come loose.
Risk if Unfixed
If a wheel separates while driving, it could cause a serious crash, putting you and others at risk.
Free Fix
Your dealer will update your owner's manual to show the correct tightening torque, and they'll inspect your wheel studs. If any are damaged, they'll replace them for you, free of charge.
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Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Original — Risk if Unfixed
Wheel separation can cause a vehicle crash.
Original — Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
The flexible brake line in your 2020 Dodge 4500 or 5500 is a tube that connects the brake caliper to the brake master cylinder. It might be damaged because it was installed too close to a suspension component.
Risk if Unfixed
If the flexible line is damaged, you could lose rear brakes while driving. This could cause you to skid or lose control of your vehicle, especially on wet or slippery roads.
Free Fix
Your dealer will fix the problem by re-routing the brake line and replacing it if necessary, all at no cost to you. You'll get a notice from Custom Truck And Body Works when it's time to schedule the repair.
Show original NHTSA language
Original — What Happened
Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Original — Risk if Unfixed
A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Original — Remedy
Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.
The rear suspension system in your vehicle has a flexible line that connects the brake caliper to the master cylinder. In some 2019-2020 RAM 4500 and 5500 models, this line might be rubbing against a suspension part, causing excessive wear and potentially failing.
Risk if Unfixed
If the flexible line wears out, you could lose some or all of your rear brakes, which could lead to a crash, especially if you're driving downhill or in an emergency stop.
Free Fix
The manufacturer will inspect your vehicle's brake lines for wear and replace them with a new kit to prevent future damage. If needed, they'll also install a kit to modify the brake line mounting. This will be done at no cost to you.
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Original — What Happened
LiquidSpring LLC (LiquidSpring) is recalling certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM, sold for use with 2019-2020 RAM 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. As such, these parts fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."
Original — Risk if Unfixed
A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Original — Remedy
LiquidSpring has notified the purchasers, and the affected vehicle manufacturers will file recalls to have their dealers inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. The recall May 13, 2020. Owners may contact LiquidSpring customer service at 1-765-474-7816, extension 1.
The wiper arm linkages in your Ram 2500/3500 are the joints that connect the wiper arms to the windshield. In some 2019-2020 models, these linkages can loosen over time.
Risk if Unfixed
If the wiper linkages come loose, your wipers might not clear water and debris properly, reducing your visibility while driving in the rain or snow. This could increase the risk of a crash.
Free Fix
Your Ram dealer will tighten the wiper nuts to keep the linkages secure – a quick, free fix that you should schedule as soon as possible.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Original — Risk if Unfixed
Reduced visibility increases the risk of a crash.
Original — Remedy
Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
