Component
WHEELS:LUGS/NUTS/BOLTS/STUDS
Manufacturer
Chrysler (FCA US, LLC)
What Happened
The lug nuts on your RAM truck are the bolts that hold your wheels in place. The service manual might have the wrong instructions on how tight to tighten them, which could lead to a broken wheel stud and a loose wheel.
Risk if Unfixed
If a wheel comes loose while you're driving, it could separate from the vehicle, causing a crash. This could result in serious damage to your truck and put you and others at risk.
Free Fix
Your dealer will update the manual to show the correct tightening procedures, and they'll inspect your wheel studs for damage. If any are broken, they'll replace them for free. This service is complimentary and you should schedule it as soon as possible.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Original — Risk if Unfixed
Wheel separation can cause a vehicle crash.
Original — Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →