Component
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The infotainment system in your vehicle includes a touch screen that shows your rearview camera. However, in certain 2021-2022 models, this screen might not work properly if the infotainment unit gets damaged when you turn off your engine.
Risk if Unfixed
If the screen doesn't work when you start driving, you'll be missing a crucial view behind your vehicle. This could make it harder to see pedestrians, other cars, or road hazards, increasing the risk of a collision.
Free Fix
Your Audi dealer will replace the infotainment unit with a new one that won't damage easily, free of charge. You should schedule the repair as soon as you get the recall notice in the mail.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →