Component
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Manufacturer
Chrysler (FCA US, LLC)
What Happened
The oil level sensor in your vehicle is the part that checks the oil level in your engine. In some 2019-2020 Ram 3500, 4500, and 5500 models, the computer system might not detect if the oil level is too low.
Risk if Unfixed
If the oil level is low and the computer doesn't warn you, the engine could overheat, causing an oil leak or damaging the engine block, which could lead to a fire.
Free Fix
Your authorized Ram dealer will update the engine computer software to fix this issue, and it will be done at no cost to you. You should schedule the update as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Original — Risk if Unfixed
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Original — Remedy
Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →