Component
STEERING:LINKAGES:TIE ROD ASSEMBLY
Manufacturer
Chrysler Group LLC
What Happened
The tie rod assembly in your RAM 4500 or 5500 truck is a critical part that helps steer your vehicle. It's like a strong, flexible arm that connects the steering wheel to the wheels.
Risk if Unfixed
If the tie rod assembly breaks, you could lose control of your vehicle's steering, which could cause a crash.
Free Fix
Your Chrysler dealer will replace the tie rod assembly with a new one, free of charge. You'll also have the option to have your vehicle repurchased at its fair market value plus 10%, or to receive an incentive towards purchasing a new vehicle.
Show original NHTSA language
Original — What Happened
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.
Original — Risk if Unfixed
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Original — Remedy
On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is R16.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →