Component
EQUIPMENT
Manufacturer
Gulf States Toyota, Inc.
What Happened
The roof rail cross bars on your Highlander are held in place by special bolts. In some 2017 models, these bolts might not be tightened tightly enough.
Risk if Unfixed
If the bolts come loose, the cross bars could detach from your vehicle while you're driving, becoming a hazard on the road and possibly increasing the risk of a crash.
Free Fix
Your Toyota dealer will check the bolts and tighten them properly, free of charge. You should schedule this inspection as soon as possible.
Show original NHTSA language
Original — What Happened
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
Original — Risk if Unfixed
The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Original — Remedy
GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →