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2011 TOYOTA Highlander

5 recalls Risk Grade: D Most severe issue: High Priority

All recalls are free to repair at your local dealership. Contact your dealer to schedule service.

Known Safety Recalls

High Priority #13V014000 Plain English
Component

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Manufacturer
Southeast Toyota Distributors, LLC
What Happened
The passenger airbag sensor in your vehicle is like a set of eyes that help decide if the airbag should deploy. If it's not calibrated correctly, it might not work properly when you need it to.
Risk if Unfixed
If the sensor is out of calibration, your front passenger airbag might not deploy at all, or it might deploy too early or too late. This could increase the risk of serious injury to the passenger in a crash.
Free Fix
Your Toyota dealer will check and adjust the airbag sensor to ensure it's working correctly, and this repair is free. You'll receive a notification with instructions on how to schedule the fix.
Show original NHTSA language
Original — What Happened
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Original — Risk if Unfixed
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Original — Remedy
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #15V689000 Plain English
Component

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Manufacturer
Toyota Motor Engineering & Manufacturing
What Happened
The Power Window Master Switch (PWMS) is a part that controls your power windows. In some 2009-2011 Toyota and Scion models, the switch may not have enough lubricant, which could let dust and water get in and cause a short circuit.
Risk if Unfixed
If dust and water get inside the switch, it could overheat and melt, leading to a fire. This is a serious risk because it could happen while you're driving, or even while you're parked.
Free Fix
Your Toyota dealer will inspect the switch and apply lubricant if it's okay. If there's a problem, they'll replace the circuit board for free, and you'll be notified when the repair is ready.
Show original NHTSA language
Original — What Happened
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Original — Risk if Unfixed
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Original — Remedy
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Low Priority #16V396000 Plain English
Component

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Manufacturer
Southeast Toyota Distributors, LLC
What Happened
The seat heater in your vehicle is a component that warms or cools your front seats. Some aftermarket seat heaters installed in certain models have a special wire that could be damaged when you sit down.
Risk if Unfixed
If this wire gets damaged, it could cause the seat heater to short circuit and potentially start a fire while you're driving.
Free Fix
Your dealer will disconnect the faulty seat heater and give you a full refund for the accessory, all at no cost to you.
Show original NHTSA language
Original — What Happened
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Original — Risk if Unfixed
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Original — Remedy
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Low Priority #14V743000 Plain English
Component

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Manufacturer
Southeast Toyota Distributors, LLC
What Happened
The seat heater in your vehicle is a system that warms or cools your seat. Over time, the cushion of your seat may compress and damage the wires that power this system.
Risk if Unfixed
If the wires get damaged, they could short circuit and cause the seat to catch fire, potentially burning you or someone in the seat.
Free Fix
Your Toyota dealer will safely disconnect the seat heaters, and you'll get a full refund for any money you spent on the seat heater accessory. This repair is completely free, and you should schedule it as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Original — Risk if Unfixed
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Original — Remedy
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Low Priority #13V123000 Plain English
Component

EQUIPMENT:OTHER:LABELS

Manufacturer
Southeast Toyota Distributors, LLC
What Happened
Your vehicle's weight label is a sticker that shows how much weight you can safely add to your vehicle. Unfortunately, some of these labels are slightly off, which could lead to incorrect weight calculations.
Risk if Unfixed
If you overload your vehicle based on an inaccurate label, you could end up with a tire blowout, which could cause a crash, injury, or property damage.
Free Fix
Your Toyota dealership will provide a corrected weight label and instructions on how to install it. You'll receive a notification letter with instructions on how to proceed, and a small group of owners may need additional help from the dealership. This service is free of charge.
Show original NHTSA language
Original — What Happened
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Original — Risk if Unfixed
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Original — Remedy
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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