ID: #17V520000
MFR: Gulf States Toyota, Inc.
SYSTEM_COMPONENT
EQUIPMENT
EVENT_SUMMARY
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
RISK_ASSESSMENT
The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
RESOLUTION_PROTOCOL
GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.