ID: #21V606000
MFR: Volkswagen Group of America, Inc.
Component
SEAT BELTS:REAR/OTHER:RETRACTOR
What Happened
The retractor on your rear seat belts is a critical part that keeps the belts securely locked during sudden stops. In some 2021 Volkswagen and Audi models, this retractor can malfunction and release the belts too early, making it harder to keep your child's car seat secure.
Risk if Unfixed
If the retractor fails, your child's car seat might not be properly secured, which could increase the risk of serious injury in the event of a crash.
Free Fix
Your Volkswagen or Audi dealer will inspect and replace the middle-rear seat belt assemblies for free. This repair is urgent, and you should schedule it as soon as possible. You can also contact Volkswagen customer service at 1-800-893-5298 or Audi at 1-800-253-2834 to confirm the recall and schedule an appointment.