Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Manufacturer
Chrysler (FCA US, LLC)
What Happened
The rearview camera system in your vehicle uses the radio to display what's behind you. In certain models, a software glitch could prevent the image from showing up.
Risk if Unfixed
If the rearview image doesn't display, you'll have reduced visibility when reversing. This increases the risk of a collision or a crash, especially in tight spaces.
Free Fix
Your dealer will update the radio software for free, so the rearview image shows up correctly. This repair is free, and you should schedule it as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Original — Remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →