Component
STEERING
Manufacturer
Ford Motor Company
What Happened
Your vehicle's steering gear is the part that helps you turn the wheels. In some 2014 Focus and C-Max models, it was built incorrectly, which could lead to problems down the road.
Risk if Unfixed
If the steering gear fails, you could lose control of your vehicle's direction, making it harder to steer and increasing the risk of a crash.
Free Fix
Your dealership will replace the faulty steering gear with a new one, at no cost to you. You should schedule the repair as soon as you receive the recall notice, and it will be done for free.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
Original — Risk if Unfixed
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Original — Remedy
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →