Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Manufacturer
Ford Motor Company
What Happened
The door latch in your vehicle is a critical part that keeps your doors securely closed. In some older models, the latch might break, making it hard to close the doors or making you think they're closed when they're not.
Risk if Unfixed
If a door isn't latched properly, it could open while you're driving, putting you at risk of injury if you're not buckled up. This is a serious safety issue.
Free Fix
Ford will verify if the repair was done correctly and replace the door latches if needed, at no cost to you. You should schedule an appointment with your Ford dealer or check the date codes on your door latches online to see if they're secure.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Original — Risk if Unfixed
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Original — Remedy
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →