ID: #20V331000
MFR: Ford Motor Company
SYSTEM_COMPONENT
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
EVENT_SUMMARY
Your vehicle's door latches might not be working properly due to a repair that wasn't done correctly. This affects various Ford models from 2011 to 2016.
RISK_ASSESSMENT
A door that's not securely latched could open while you're driving, which could lead to an injury to you or a passenger.
RESOLUTION_PROTOCOL
Ford will fix the issue for free by inspecting and replacing the door latches if needed. You'll also have the option to check your latches online to see if they need to be replaced.