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2014 FORD C-Max AIR BAGS Recalls

2 recalls Highest severity: High Priority

All recalls are free to repair at your local dealership. Contact your dealer to schedule service for AIR BAGS issues.

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AIR BAGS Safety Recalls

High Priority #14V597000 Plain English
Component

AIR BAGS

Manufacturer
Ford Motor Company
What Happened
The Restraint Control Module in your vehicle is a critical part that helps control your airbags and seatbelts. The coating on this module can crack over time, especially when exposed to humidity, which could cause electrical shorts.
Risk if Unfixed
If the electrical shorts happen, your frontal airbags, side curtain airbags, and seatbelt pretensioners might not work as they should in a crash. This could lead to serious injury or harm to you or your passengers.
Free Fix
Your Ford dealer will replace the Restraint Control Module at no cost to you. You don't need to pay a thing. They'll get the repair done as soon as parts are available, and you should schedule it as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
Original — Risk if Unfixed
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Original — Remedy
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #14V237000 Plain English
Component

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Manufacturer
Ford Motor Company
What Happened
The restraint control module in your C-MAX or Escape is a computer that controls your airbags. In some 2013-2014 models, this module's software could cause your side-curtain airbag to deploy late or not at all in a rollover crash.
Risk if Unfixed
If your side-curtain airbag doesn't deploy when it should in a rollover, you or your passengers could be at risk of serious injury.
Free Fix
Your Ford dealer will update the software in your restraint control module to ensure your side-curtain airbag deploys correctly, and this repair is completely free.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
Original — Risk if Unfixed
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Original — Remedy
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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