Component
EQUIPMENT:ELECTRICAL
Manufacturer
Ford Motor Company
What Happened
The 120V Convenience charge cord that came with your 2012-2015 Ford C-Max Energi, Fusion Energi, or Focus Electric is the cord that connects your vehicle to a household outlet when you're charging it. In some cases, this cord might not have a safety feature called a thermistor, which helps prevent overheating.
Risk if Unfixed
If the cord overheats, it could catch fire, which is a serious safety risk.
Free Fix
Ford will replace your existing cord with a new one that has a thermistor, free of charge. You'll get a notification from Ford, and you should schedule the repair with your dealer as soon as possible.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Original — Risk if Unfixed
An overheated cord can increase the risk of a fire.
Original — Remedy
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →