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Campaign 14V237000

High Priority Plain English
ID: #14V237000 MFR: Ford Motor Company

What This Recall Means

Component

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

What Happened
The restraint control module in your C-MAX or Escape is a computer that controls your airbags. In some 2013-2014 models, this module's software could cause your side-curtain airbag to deploy late or not at all in a rollover crash.
Risk if Unfixed
If your side-curtain airbag doesn't deploy when it should in a rollover, you or your passengers could be at risk of serious injury.

How to Get This Fixed

Free Fix
Your Ford dealer will update the software in your restraint control module to ensure your side-curtain airbag deploys correctly, and this repair is completely free.

Affected Vehicles

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #14V237000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.