Component
POWER TRAIN:AUTOMATIC TRANSMISSION
Manufacturer
Chrysler (FCA US LLC)
What Happened
The transmission pump in your vehicle is like a hydraulic system that helps your automatic transmission shift gears smoothly. In some 2015-2016 Chrysler, Dodge, and RAM vehicles, this pump can seize and fail.
Risk if Unfixed
If the pump fails, your vehicle could lose power and stall on the road. This means you'll lose control and may be at risk of a collision.
Free Fix
Your dealer will replace the faulty transmission pump with a new one at no cost to you. You should schedule the repair as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Original — Risk if Unfixed
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Original — Remedy
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →