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CAMPAIGN_16V461000

CRITICAL_RISK Original NHTSA Language FILED: 2016-06-24
ID: #16V461000 MFR: Chrysler (FCA US LLC)
SYSTEM_COMPONENT

POWER TRAIN:AUTOMATIC TRANSMISSION

EVENT_SUMMARY
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
RISK_ASSESSMENT
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
RESOLUTION_PROTOCOL
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

AFFECTED_VEHICLE_LOG