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2017 DODGE Journey

2 recalls Risk Grade: F Most severe issue: Moderate

All recalls are free to repair at your local dealership. Contact your dealer to schedule service.

Known Safety Recalls

Moderate #22V723000 Plain English
Component

EXTERIOR LIGHTING

Manufacturer
Chrysler (FCA US, LLC)
What Happened
The amber side reflex reflector in your Dodge Journey's headlamp is a small component that helps make your vehicle visible to other drivers at night. In some 2017-2018 models, this reflector may not be bright enough.
Risk if Unfixed
If your reflector is dim, it could make your vehicle harder to spot when you're driving at night, and that increases the risk of a crash with other vehicles.
Free Fix
Your dealer will replace the entire headlamp assembly with a new one that meets safety standards, free of charge. You should schedule the repair as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Original — Risk if Unfixed
A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Original — Remedy
Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #18V332000 Plain English
Component

ELECTRICAL SYSTEM:WIRING

Manufacturer
Chrysler (FCA US LLC)
What Happened
The wiring in your vehicle is like the nervous system of your car, carrying signals between the computer and the various systems. In some 2014-2018 models, there's a problem with the wiring that could cause the cruise control to malfunction.
Risk if Unfixed
If the wiring fault occurs, when you're using cruise control, you might not be able to shut it off, even if you press the brake pedal or try to turn it off manually. This means your vehicle could keep going at the same speed or even speed up, which could increase the risk of a crash.
Free Fix
Your Chrysler dealer will update the software in your vehicle's engine or powertrain control module, which is like a computer that controls many of the car's systems. This software update will help prevent the cruise control from malfunctioning. The repair is free, and you should schedule it as soon as you get the recall notice. In the meantime, if you experience any issues, carefully apply the brakes and shift to neutral to bring your vehicle to a stop.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Original — Risk if Unfixed
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Original — Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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