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2021 VOLKSWAGEN Atlas Cross Sport

14 recalls Risk Grade: A+ Most severe issue: Critical

All recalls are free to repair at your local dealership. Contact your dealer to schedule service.

Known Safety Recalls

Critical #22V245000 Plain English
Component

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle's long fuel injectors might not have a filter, which could cause problems.
Risk if Unfixed
If this isn't fixed, your fuel injectors could leak, increasing the risk of a fire.
Free Fix
We'll replace the long fuel injectors for free at the dealership.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Original — Risk if Unfixed
Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Original — Remedy
Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #21V026000 Plain English
Component

STEERING

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The front steering knuckle is a critical part that connects your steering system to your wheels. In some 2021 Atlas and 2020-2021 Atlas Cross Sport models, this knuckle can break in a weak spot.
Risk if Unfixed
If the steering knuckle fails, you could lose control of your vehicle on the road, which increases the risk of a serious crash.
Free Fix
Your Volkswagen dealer will inspect the steering knuckle and replace it if necessary, at no cost to you. This free repair is part of the recall, and you should schedule it when you receive the notification.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Original — Risk if Unfixed
A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Original — Remedy
Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #20V712000 Plain English
Component

STEERING

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The steering knuckle is a crucial part that connects your steering system to the wheels. In some 2020-2021 Atlas and Atlas Cross Sport models, it might have been damaged during production, which could cause problems down the road.
Risk if Unfixed
If the steering knuckle fails while you're driving, you could lose control of your vehicle, increasing the risk of a serious crash.
Free Fix
Your Volkswagen dealer will inspect your steering knuckle and replace it if necessary – for free. You should schedule an appointment as soon as possible and not drive the vehicle until it's been inspected and repaired.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Original — Risk if Unfixed
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Original — Remedy
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #24V464000 Plain English
Component

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The occupant classification system in your Atlas or Atlas Cross Sport is like a smart sensor that helps decide whether to turn on the front passenger air bag. In some 2020-2024 models, this system might not work right due to a wiring issue.
Risk if Unfixed
If this happens, the air bag for the front passenger won't deploy in a crash, which could lead to serious injury or harm.
Free Fix
Your Volkswagen dealer will replace the faulty occupant classification system, including the sensor mat and wiring, at no cost to you. You should schedule the repair as soon as you get a recall notice, and you can reach Volkswagen's customer service at 1-800-893-5298 for more information.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Original — Risk if Unfixed
A deactivated passenger air bag increases the risk of injury during a crash.
Original — Remedy
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #22V815000 Plain English
Component

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The tire pressure monitoring system in your vehicle is like a watchdog that checks the air pressure in your tires. In certain models, this system might not alert you quickly enough if all four tires lose air at the same time.
Risk if Unfixed
If your tire pressure drops suddenly in all four tires, you might not get a warning in time. This could lead to a loss of control, increasing the risk of a crash.
Free Fix
Your authorized Volkswagen or Audi dealer will update the tire pressure monitoring system's software to ensure it alerts you promptly in case of a sudden loss of air pressure. This service is free, and you've already been notified by letter – no need to wait.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Original — Risk if Unfixed
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Original — Remedy
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #22V152000 Plain English
Component

AIR BAGS:SIDE/WINDOW

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The wiring harness in your Atlas's doors is like a network of tiny electrical connections that keep your airbags functioning properly. In some 2019-2023 models, these connections can corrode over time.
Risk if Unfixed
If the corrosion happens, your front airbags might not deploy quickly enough in a side collision, which could lead to serious injury.
Free Fix
Your Volkswagen dealer will inspect and fix the wiring harness, possibly replacing it if necessary – all at no cost to you. You should schedule the repair as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Original — Risk if Unfixed
A delayed air bag deployment can increase the risk of injury.
Original — Remedy
Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #21V812000 Plain English
Component

WHEELS:LUGS/NUTS/BOLTS/STUDS

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The lug nuts on your vehicle's wheels are the bolts that keep the wheels securely attached. In some 2021 Atlas, Atlas Cross Sport, and Passat models, these bolts might not have been tightened correctly.
Risk if Unfixed
If the bolts loosen while you're driving, your wheels could come loose, making it harder to control your vehicle. This could cause a crash.
Free Fix
Your Volkswagen dealer will check the tightness of the wheel bearing bolts and replace them if necessary, all for free. You should schedule the repair as soon as possible after receiving the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Original — Risk if Unfixed
The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Original — Remedy
Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #21V132000 Plain English
Component

WHEELS:RIM

Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle's wheel lug bolt holes might have been machined incorrectly, which can prevent the wheel from attaching properly to the wheel bearing hub.
Risk if Unfixed
If the wheel isn't attached correctly, it may come loose and separate from your vehicle, which can increase the risk of a crash.
Free Fix
Volkswagen will contact you to have your vehicle inspected and, if necessary, the wheels, lug bolts, and wheel bearings will be replaced, all free of charge.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Original — Risk if Unfixed
An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Original — Remedy
Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #20V702000 Plain English
Component

TIRES:SIDEWALL

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The sidewall of your tire is the part that makes it flexible and able to withstand the road. In some 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles, the sidewall might have been made too stiff, which could cause it to crack or break.
Risk if Unfixed
If your sidewall breaks, the air could leak out of your tire suddenly, or the tread could separate from the rest of the tire. This could cause you to lose control of your vehicle and increase the risk of a crash.
Free Fix
Your Volkswagen dealer will check your tires to see if they're affected, and if so, they'll replace them with new ones at no cost to you. You'll be notified when the repair is ready, and you should schedule an appointment as soon as possible.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Original — Risk if Unfixed
Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Original — Remedy
Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #21V892000 Plain English
Component

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The air conditioning system in your Atlas has a tube that helps drain water away from the air bag control module. In some 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles, this tube might get blocked.
Risk if Unfixed
If water leaks into the air bag control module, it could cause the air bag to deploy incorrectly, which could lead to a serious injury or a crash.
Free Fix
Your Volkswagen dealer will fix the drainage issue and replace the air bag control module if necessary — all for free. Just schedule the repair when you receive the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Original — Risk if Unfixed
A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Original — Remedy
Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #21V616000 Plain English
Component

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle may have a damaged relay in the engine compartment fuse box that could accidentally activate your horn or starter.
Risk if Unfixed
If the horn or starter stays on for a long time, it can overheat and increase the risk of a fire.
Free Fix
You should take your vehicle to the dealership, where they will inspect and replace the relay for free, at no cost to you.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Original — Risk if Unfixed
A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Original — Remedy
Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Low Priority #22V086000 Plain English
Component

EQUIPMENT:OTHER:LABELS

Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle's side steps have a weight that affects its overall capacity, and the label with this information was not installed. You should check your vehicle to see if you have the accessory side steps.
Risk if Unfixed
If you don't know your vehicle's correct weight capacity, you might accidentally overload it. This could lead to a loss of control, and increase the risk of a crash.
Free Fix
Your Volkswagen dealer will install the correct weight label for your vehicle, free of charge. They'll do this as soon as you schedule an appointment after receiving the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Original — Risk if Unfixed
Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Original — Remedy
Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Under Review #22V514000 Plain English
Component

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The rearview camera in your vehicle is a crucial safety feature that shows what's behind you when you're reversing. However, in certain 2021-2022 models, the camera image might not appear on your infotainment screen.
Risk if Unfixed
If the camera image doesn't display, you'll rely on your mirrors and looking over your shoulder to see what's behind you. This could lead to a reduced rear view, increasing the risk of a crash or collision.
Free Fix
Your Volkswagen dealer will update the software in your infotainment system to ensure the rearview camera image displays correctly – and it's free. You should schedule the repair as soon as you receive the recall notice in the mail.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Original — Remedy
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Under Review #20V716000 Plain English
Component

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The rearview camera in your vehicle helps you see what's behind you when you're reversing. In some 2021 models, it might not work properly after the car is turned off and back on.
Risk if Unfixed
If the camera freezes or goes black, you'll have a harder time seeing what's behind you when you're backing up. This could lead to a collision.
Free Fix
Your Volkswagen dealer will update the software in your infotainment system to fix the issue, free of charge. You should schedule the update as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Original — Remedy
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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