Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The rearview camera in your vehicle is a crucial safety feature that shows what's behind you when you're reversing. However, in certain 2021-2022 models, the camera image might not appear on your infotainment screen.
Risk if Unfixed
If the camera image doesn't display, you'll rely on your mirrors and looking over your shoulder to see what's behind you. This could lead to a reduced rear view, increasing the risk of a crash or collision.
Free Fix
Your Volkswagen dealer will update the software in your infotainment system to ensure the rearview camera image displays correctly – and it's free. You should schedule the repair as soon as you receive the recall notice in the mail.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Original — Remedy
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →