Component
EQUIPMENT:OTHER:LABELS
Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle's side steps have a weight that affects its overall capacity, and the label with this information was not installed. You should check your vehicle to see if you have the accessory side steps.
Risk if Unfixed
If you don't know your vehicle's correct weight capacity, you might accidentally overload it. This could lead to a loss of control, and increase the risk of a crash.
Free Fix
Your Volkswagen dealer will install the correct weight label for your vehicle, free of charge. They'll do this as soon as you schedule an appointment after receiving the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Original — Risk if Unfixed
Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Original — Remedy
Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →