ID: #19V654000
MFR: Nissan North America, Inc.
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
What Happened
A software issue with your vehicle's back-up camera system may cause the rear view image to be hidden or not visible when you're in reverse gear. This is a problem because the camera system is supposed to help you see what's behind your vehicle when you're backing up.
Risk if Unfixed
If you can't see what's behind your vehicle when you're backing up, you're more likely to crash, which could lead to injuries or damage to your vehicle.
Free Fix
Nissan will update the back-up camera software for free, and you'll be notified when it's time to bring your vehicle in for the repair. You can contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200 to get the process started.