The body control module in your Expedition or Navigator is a computer that helps with features like automatic emergency braking. In some 2020 models, this computer got a software update that didn't work correctly.
Risk if Unfixed
If the update failed, the features that help prevent crashes, like forward collision warning and automatic emergency braking, might not work when you need them. This increases the risk of a crash or injury.
Free Fix
Your Ford dealer will update the body control module software for free, so your safety features work properly. You'll get a notice in the mail with next steps, and you can also call Ford at 1-866-436-7332 for more information.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
Original — Risk if Unfixed
Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
Original — Remedy
Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
The Instrument Cluster in your 2020 Ford Expedition or Lincoln Navigator is the screen that shows you important info like your speed and navigation. In some models, the software that controls this screen was incorrectly set, which means you can't access a safety feature that helps prevent accidents.
Risk if Unfixed
If you're not aware that this safety feature is turned off, you might rely on it not working, which could increase the risk of a crash or injury while driving.
Free Fix
Your Ford dealer will update the software for your vehicle's computer systems, including the screen, brakes, and tire pressure monitor, free of charge. You'll get a notification about this recall, and you should schedule the repair as soon as possible.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.
Original — Risk if Unfixed
If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.
Original — Remedy
Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S20.