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Campaign 25V346000

Moderate Plain English
ID: #25V346000 MFR: Ford Motor Company

What This Recall Means

Component

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

What Happened
The body control module in your Expedition or Navigator is a computer that helps with features like automatic emergency braking. In some 2020 models, this computer got a software update that didn't work correctly.
Risk if Unfixed
If the update failed, the features that help prevent crashes, like forward collision warning and automatic emergency braking, might not work when you need them. This increases the risk of a crash or injury.

How to Get This Fixed

Free Fix
Your Ford dealer will update the body control module software for free, so your safety features work properly. You'll get a notice in the mail with next steps, and you can also call Ford at 1-866-436-7332 for more information.

Affected Vehicles

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #25V346000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.