ID: #25V346000
MFR: Ford Motor Company
Component
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
What Happened
The body control module in your Expedition or Navigator is a computer that helps with features like automatic emergency braking. In some 2020 models, this computer got a software update that didn't work correctly.
Risk if Unfixed
If the update failed, the features that help prevent crashes, like forward collision warning and automatic emergency braking, might not work when you need them. This increases the risk of a crash or injury.
Free Fix
Your Ford dealer will update the body control module software for free, so your safety features work properly. You'll get a notice in the mail with next steps, and you can also call Ford at 1-866-436-7332 for more information.