Component
BACK OVER PREVENTION:SOFTWARE
Manufacturer
Ford Motor Company
What Happened
The rearview camera in your vehicle is like a digital mirror that shows what's behind you. However, the software that makes it work might be faulty in certain Ford models from 2018 to 2024.
Risk if Unfixed
If your rearview camera shows a blank screen, you'll have a reduced view of what's behind your vehicle, which could increase the risk of a crash. If the camera continues to show the image after you shift out of reverse, it could distract you while driving.
Free Fix
Your Ford dealer will update the camera software to fix the issue at no cost to you. You should schedule the update as soon as you receive the recall notice in the mail, or contact Ford customer service at 1-866-436-7332.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Original — Risk if Unfixed
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Original — Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →