Component
SEATS:FRONT ASSEMBLY:RECLINER
Manufacturer
Ford Motor Company
What Happened
Your vehicle's front seat recliners are the mechanisms that let you adjust the backrest. In some 2013-2014 Fusions, Escapes, and C-Max models, these recliners might not be attached securely to the seat frame.
Risk if Unfixed
If the recliner breaks loose while you're driving, the back of your seat might lean or even come off, which could lead to injury in a crash.
Free Fix
Your Ford dealer will replace the seatback assembly with a stronger, safer one – at no cost to you. You'll be notified when the repair is ready, and you should schedule it as soon as you can.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Original — Risk if Unfixed
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Original — Remedy
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →