Component
BACK OVER PREVENTION:SOFTWARE
Manufacturer
Ford Motor Company
What Happened
Your rearview camera's software is the behind-the-scenes guide that helps you see what's behind your vehicle. In certain Ford models from 2018-2024, this software may have a glitch that causes a blank image or a stuck image on the display after you've shifted out of reverse.
Risk if Unfixed
If your rearview camera shows a blank image, you'll have a reduced view of what's behind your vehicle. If the image stays on the screen after you've shifted out of reverse, it could distract you and increase the risk of a crash.
Free Fix
Your Ford dealer will update the rearview camera software for free. You'll receive a recall notice letter, and you should schedule the update as soon as possible.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Original — Risk if Unfixed
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Original — Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →