Component
SEATS:FRONT ASSEMBLY:RECLINER
Manufacturer
Ford Motor Company
What Happened
Your vehicle may have a problem with the front seat assembly, specifically with the recliner mechanism that attaches to the seat frame. This part is responsible for keeping the seatback secure and stable.
Risk if Unfixed
If this isn't fixed, the back of the seat may become loose or lean while driving, which could increase your risk of injury in a crash.
Free Fix
Ford will replace the seatback free of charge. You'll receive a notification and can contact Ford at 1-800-392-3673 or schedule an appointment with a dealership to have the repair done.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Original — Risk if Unfixed
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Original — Remedy
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →