Component
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Manufacturer
Chrysler (FCA US, LLC)
What Happened
The infotainment screen in your Grand Cherokee is a critical part that shows you what's behind your vehicle when you're backing up. In some 2022 and 2021 models, this screen's electronics can overheat and prevent the rearview camera image from showing up.
Risk if Unfixed
If the rearview image doesn't display, it's harder for you to see what's behind your vehicle, increasing the risk of a collision when you're reversing.
Free Fix
Your Jeep dealer has already fixed the issue, replacing the faulty infotainment screen unit with a new one at no cost to you. You should check with your dealer if you haven't already, as the repair was done before you even knew about it.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Original — Remedy
Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →