Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Manufacturer
Chrysler (FCA US, LLC)
What Happened
The rearview camera system in your vehicle uses a camera to display what's behind your car when you're reversing. In some 2021-2023 models, the camera image might not show up on your display.
Risk if Unfixed
If the rearview image doesn't appear, you'll have reduced visibility when backing up – this could lead to a crash, especially in tight spaces or when children or pets are around.
Free Fix
Your dealer will update the software in your car's radio to fix the issue, and this update will be done at no cost to you. You should schedule the repair as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Original — Remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →