Component
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
Manufacturer
Chrysler (FCA US LLC)
What Happened
The park/neutral start interlock switch in your Jeep Grand Cherokee is what helps you safely shift gears. In some 2016 models, the electrical connection to this switch might become loose.
Risk if Unfixed
If the connection fails, your transmission could lock into Park or Neutral while you're stopped, leaving you stranded and unable to move your vehicle. This increases the risk of a crash if someone hits you from behind.
Free Fix
Your dealer will replace the shifter assembly for free to fix the problem. You'll get a notification from Chrysler, and you should schedule the repair as soon as possible.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
Original — Risk if Unfixed
If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.
Original — Remedy
Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →