ID: #16V249000
MFR: Chrysler (FCA US LLC)
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
What Happened
The park/neutral start interlock switch in your Jeep Grand Cherokee is what helps you safely shift gears. In some 2016 models, the electrical connection to this switch might become loose.
Risk if Unfixed
If the connection fails, your transmission could lock into Park or Neutral while you're stopped, leaving you stranded and unable to move your vehicle. This increases the risk of a crash if someone hits you from behind.
Free Fix
Your dealer will replace the shifter assembly for free to fix the problem. You'll get a notification from Chrysler, and you should schedule the repair as soon as possible.