You should know that your Jeep Cherokee's drivetrain has a small part called the Power Transfer Unit (PTU) that helps transfer power to the wheels.
Risk if Unfixed
If this part fails, you could lose control of your vehicle while driving, which could cause a crash, or your vehicle could roll away while you're parked, which could lead to a crash or injury.
Free Fix
The dealership will update your vehicle's software for free to prevent the PTU from failing, ensuring your vehicle stays in gear and doesn't roll away.
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Original — What Happened
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Original — Risk if Unfixed
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Original — Remedy
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Your 2014 Jeep Cherokee with a 3.2L engine has a potential issue with its automatic transmission. The clutch might get stuck, causing the transmission to shift to neutral unexpectedly.
Risk if Unfixed
If this happens, you might lose control of your vehicle, which could increase the risk of a crash.
Free Fix
Chrysler will update the transmission software in your vehicle for free. They'll notify you when the repair is ready, and you can schedule an appointment with a dealership at no cost to you.
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Original — What Happened
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Original — Risk if Unfixed
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Original — Remedy
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Your vehicle's transmission may have a problem with the wire harness that connects the transmission to the computer. This is a safety issue with the 9-speed automatic transmission in certain Jeep and Chrysler vehicles.
Risk if Unfixed
If your transmission shifts to neutral unexpectedly, you could lose control of your vehicle and be at a higher risk of getting into a crash.
Free Fix
Chrysler will reprogram the computer system and fix the wire harness for free. They will contact you to schedule an appointment at a dealership where you can have the repair done at no cost to you.
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Original — What Happened
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Original — Risk if Unfixed
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Original — Remedy
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Chrysler is recalling your Jeep Cherokee from 2014-2015 to fix a problem with your side air bags. They might deploy unexpectedly while driving.
Risk if Unfixed
If your air bags deploy unexpectedly, you might get hurt and it could increase the risk of a crash, which could cause even more harm.
Free Fix
Chrysler will fix your problem for free by updating the software in your air bag control module at a dealership. They'll do this at no cost to you, and you can contact them at 1-800-853-1403 or use recall number R05.
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Original — What Happened
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Original — Risk if Unfixed
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Original — Remedy
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Risk if Unfixed
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Free Fix
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
There's a problem with the wiring in the trunk of your vehicle that could cause a fire. The power liftgate module might get damaged and start a fire, even if the car is turned off.
Risk if Unfixed
A fire in your vehicle could happen while you're parked or driving, which increases the risk of injury.
Free Fix
Don't worry, this repair is free! You should schedule an appointment with the dealership to have the power liftgate module moved to a safer location and a water shield added. They'll also check for corrosion and replace the module and electrical connectors if needed.
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Original — What Happened
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Original — Risk if Unfixed
A fire while parked or driving can increase the risk of injury.
Original — Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk if Unfixed
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Free Fix
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Your vehicle's windshield wiper motor is not properly grounded, which can damage a computer system that controls various functions in your car.
Risk if Unfixed
If left unrepaired, the computer could fail, causing your windshield wipers to stop working, which can reduce your visibility while driving and increase the risk of a crash.
Free Fix
Your dealership will install a protective strap to prevent the computer damage, at no cost to you.
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Original — What Happened
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
Original — Risk if Unfixed
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Original — Remedy
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk if Unfixed
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Free Fix
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Your Jeep Cherokee's seat fasteners may not be tightened properly, which could cause the seats to move around.
Risk if Unfixed
If the seats are loose, you could get hurt in a crash because they might not hold you in place.
Free Fix
Chrysler will replace your seats or seat sets for free, and the recall will start in September 2016. You can contact them at 1-800-853-1403 with Chrysler's number S63.
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Original — What Happened
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Original — Risk if Unfixed
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Original — Remedy
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk if Unfixed
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Free Fix
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Your Jeep Cherokee's Power Liftgate may have a problem with water getting in and causing a short circuit.
Risk if Unfixed
If the problem isn't fixed, a fire could start in the liftgate area.
Free Fix
Chrysler will fix the issue for free by inspecting and protecting the Power Liftgate Control Module with a foam water shield and replacing a small part.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Original — Risk if Unfixed
A short circuit in the liftgate control module may result in a fire.
Original — Remedy
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Your vehicle's accelerator pedal may not work properly when adaptive cruise control is engaged, causing the vehicle to accelerate briefly after you take your foot off the pedal.
Risk if Unfixed
This could lead to a crash, which could cause injury or damage to your vehicle and others.
Free Fix
Don't worry, it's free! Chrysler will update the system in your vehicle at no cost to you, and you'll be able to schedule an appointment at a dealership by calling 1-800-853-1403, reference number P31.
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Original — What Happened
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Original — Risk if Unfixed
The unintended continued acceleration may increase the risk of a crash.
Original — Remedy
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
